1. TOP
  2. Frequently Asked Questions

Frequently Asked Questions

  • About access using express bus

    A high-speed bus runs to Aizu-Wakamatsu Station, so you can come directly to Aizu!
    There are buses with 4 rows of seats and a USB power suppContinue reading
  • What time is check-in / check-out?

    As a general rule, check-in is from 15:00 and check-out is by 10:00.
    (Depending on the plan, this time may fluctuate)

  • Can I use Wi-Fi inside the facility?

    Wi-Fi is available in the lobby on the 1st floor.
    Please inform the front desk when using it.
    We will tell you the access point name (SSID) Continue reading
  • What is the difference between a bathtub and an outdoor bath?

    What is a bathtub:The washroom, toilet, and bath are the same type.
    (※There is no washing machine in the toilet)

    What is Outbus:The room doContinue reading
  • Is there a bath in the room?

    Yes.We are located.
    Some rooms are bathtub type.From the room type on each plan screen,
    Please check the bath type and make a reservation.
  • Do you sell cigarettes?

    We are very sorry, but we do not sell tobacco.
    There is a vending machine 3 minutes on foot from the hotel.Because we lend you Taspo,
    PleaseContinue reading
  • Is smoking allowed in the room?

    The hotel is currently able to smoke throughout.
    (Those who wish for non-smoking rooms will be deodorizing compliant)
  • Is there a convenience store nearby?

    Yes.A 7-minute walk, there is a 7- 7-Eleven beyond the Okawa Valley.
    Please use it when there is need.
  • Is there a parking lot?

    Yes.The front of the hotel is a parking lot.
    It can accommodate 50 cars, and you can use it free of charge.
    If your luggage is heavy, pleaseContinue reading

Reserve·Contact us

We also accept group reservations

0242-92-2321

Telephone reception 8:00 to 21:00(Open 365 days)