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  2. Frequently Asked Questions

Frequently Asked Questions

  • About access using express bus

    A high-speed bus runs to Aizu-Wakamatsu Station, so you can come directly to Aizu!
    There are buses with 4 rows of seats and a USB power suppContinue reading
  • What time is check-in / check-out?

    As a general rule, check-in is from 15:00 and check-out is by 10:00.
    (Depending on the plan, this time may fluctuate)

  • Can I use Wi-Fi inside the facility?

    Wi-Fi is available in the lobby on the 1st floor.
    Please inform the front desk when using it.
    We will tell you the access point name (SSID) Continue reading
  • What is the difference between a bathtub and an outdoor bath?

    What is a bathtub:The washroom, toilet, and bath are the same type.
    (※There is no washing machine in the toilet)

    What is Outbus:The room doContinue reading
  • Is there a bath in the room?

    Yes.We are located.
    Some rooms are bathtub type.From the room type on each plan screen,
    Please check the bath type and make a reservation.
  • Do you sell cigarettes?

    We are very sorry, but we do not sell tobacco.
    There is a vending machine 3 minutes on foot from the hotel.Because we lend you Taspo,
    PleaseContinue reading
  • Is smoking allowed in the room?

    The hotel is currently able to smoke throughout.
    (Those who wish for non-smoking rooms will be deodorizing compliant)
  • Is there a convenience store nearby?

    Yes.A 7-minute walk, there is a 7- 7-Eleven beyond the Okawa Valley.
    Please use it when there is need.
  • Is there a parking lot?

    Yes.The front of the hotel is a parking lot.
    It can accommodate 50 cars, and you can use it free of charge.
    If your luggage is heavy, pleaseContinue reading

Reserve·Contact us

We also accept group reservations


Telephone reception 8:00 to 21:00(Open 365 days)